(RECORDING) IAA Means Business. KPIs And Analytics Like A Boss with My Vitals Pro

(RECORDING)

This exclusive FREE recording is part of the IAA Means Business series — a members-only business webinar collection by Independent Audiologists Australia.

Today’s hearing care practices have more data at their fingertips than ever before, but without the right tools, that data is just noise. Business Intelligence (BI) turns raw data into clear, actionable insights that help you make smarter decisions, run a stronger practice, and better serve your patients.

This session introduces the core concepts of BI, tailored specifically for audiology and hearing care. Whether you’re a practice owner, manager, or clinician, you’ll learn how to use data to gain visibility, uncover opportunities, and drive meaningful results.

In this session, you'll discover:

• What Business Intelligence (BI) is and how it applies to hearing healthcare
• Why BI matters now more than ever in a competitive and evolving industry
• Real-world examples of practices using BI to improve performance and outcomes
• The most critical KPIs for audiology—and how to use them to guide strategy
• How traditional reporting tools fall short, and what today’s practices need instead
• How MVP delivers the most comprehensive, easy-to-use BI platform for audiology through seamless integration with major office management systems

Whether you’re looking to improve efficiency, grow your practice, or simply make more confident decisions, this session will show you how BI can help you get there.

Speaker: Chelsea Treseder has spent her entire career in medical device Sales & Marketing roles. Chelsea’s first experience in the hearing care industry (outside of alphabetizing files in her parent’s audiology practice as a kid) was at InSound Medical where she was part of the original team who launched Lyric, the world’s 1st invisible hearing aid. Chelsea spent a number of years there and also at Phonak after they acquired InSound. Chelsea has also worked in marketing roles in other medical device industries, including diabetes, dental, orthodontic, and more. Chelsea has a B.A. in Communication Sciences & Disorders from California State University, Chico (2005) and an MBA from the University of North Carolina at Chapel Hill’s Kenan Flagler Business School (2014). After hours, Chelsea likes to keep working and spend time with her family.